Managed Detection and Response | 24x7 Threat Response

Endpoint Detection and Response (EDR)

Keep threats off devices that are a clear path to corporate resources.

24x7 response to endpoint threat activity
Endpoint monitoring and detection
Coverage for workstations, servers, mobile deivces (Windows, Linux, MacOS, iOS, Android)
Seamless escalation to Incident Response

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Identity Detection and Response (IDR)

Prevent account compromises that lead to data breaches.

24x7 response to suspicious account activities
Identity monitoring and detection
Coverage for on-premises and cloud-native corporate accounts (Active Directory)
Seamless escalation to Incident Response

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Extended Detection and Response (XDR)

End-to-end attack prevention across networks, endpoints, and identities.

24x7 response to threat activity across on-premises and cloud networks, endpoints, and identities
Endpoint, identity, and network monitoring and detection
Coverage for Azure, Google, AWS
Seamless escalation to Incident Response

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What remediation actions will the SOC take on behalf of the client?: The SOC remediates and responds to threat activity within its capabilities and integrated systems. Quarantining a system, restricting application execution, creating an investigation package, and performing advanced threat hunting to determine root cause are all handled by the SOC. In the case that a patch or other engineering function is required then the SOC communicates responsibility to the client. If successful compromise does occur, then transition to ProArch's Incident Response Team takes place.
Do I still need an incident response plan if I have MDR?: MDR is not a replacement for an incident response plan. Although ProArch can perform incident response, those recovery and rebuild services are not included in the cost of MDR. It is important to have documented recovery playbooks that outline actions to be taken by members of your team, like contacting legal representation and restoring backups.
Does MDR replace the need for other security services?: With security there is never a 100% guarantee. MDR is not ‘all encompassing’ when it comes to all the elements of a mature security program. Security leaders must account for activities like vulnerability management, awareness training, pen testing, incident response planning, compliance, and security of specialized environments. ProArch's Security Team can assist with all of these components.